Sunrisetechs-Phoneicon-Sidebar

Microsoft Dynamics 365 Partner Australia

Helping Australian mid-market businesses unify ERP and CRM with Microsoft Dynamics 365. We implement, integrate, and optimise systems to reduce manual work, improve visibility, and scale operations

What is Microsoft Dynamics 365 Partners?
What they do?

Microsoft Dynamic 365 partners australia are certified companies authorized by Microsoft to sell, implement, and support solutions within the Microsoft Dynamics 365 ecosystem. These partners help businesses deploy cloud productivity tools, improve collaboration, and manage their Microsoft environment effectively.

As members of the Microsoft Partner Network, Microsoft Dynamics partners provide services such as implementation, migration, integration, and ongoing support for solutions like D365 F&O, D365 Supply Chain, D365 Marketing, D365 HR, D365 Business Central, D365 Customer & Field Services. Many mid-market businesses we work with face challenges when ERP and CRM systems operate separately. This leads to delays in reporting, manual reconciliation, and limited visibility across departments.

Common Business
Challenges We Solve
with Dynamic D365
Solutions

Disconnected ERP and CRM systems create data silos across teams

Manual processes are slowing operations, reporting, and decision-making

Limited visibility across finance, supply chain, and customer data

Legacy systems are increasing operational costs and business risk

Difficulty scaling systems as the business grows

Lack of integration between core systems, eCommerce, and third-party platforms

Our Microsoft Dynamics 365 Solutions & Services

As top microsoft dynamic 365 implementation partner, we deliver end-to-end implementation and consulting services for a wide range of Microsoft Dynamics 365 solutions to help organizations streamline operations and improve customer engagement.

Dynamics 365 Finance

Reduce manual reconciliation and improve real-time financial visibility across business units

Dynamics 365 Supply Chain Management

Optimize inventory, procurement, and logistics to improve operational efficiency and supply chain visibility.

Dynamics 365 Business Central

An all-in-one ERP solution for small and mid-sized businesses to manage finance, operations, and sales.

Dynamics 365 Customer Service

Deliver personalized customer support with intelligent case management and omnichannel engagement.

Dynamics 365 Field Service

Improve on-site service delivery with scheduling, mobile workforce management, and predictive maintenance.

Dynamics 365 Human Resources

Optimize HR operations including employee management, payroll integration, and workforce analytics.

Dynamics 365 Marketing

Create targeted campaigns, automate marketing journeys, and track customer engagement effectively.

Dynamics 365 Implementation

Deploy and configure Dynamics solutions tailored to your business processes.

Dynamics 365 Upgrade

Upgrade legacy systems to the latest Dynamics 365 platform for improved performance and security.

Dynamics 365 Migration

Seamlessly migrate data and applications from on-premise or older ERP/CRM systems.

Modernize Your ERP & CRM with Dynamics 365

Legacy systems slowing down your operations? Our certified Dynamics 365 consultants help migrate, upgrade, and integrate your business applications seamlessly for faster growth.

Dynamics 365 Case Studies & Client Success

Our Advanced Dynamics 365 Capabilities

Microsoft Copilot Implementation

We help you introduce Copilot across Dynamics 365 and Power Platform in a practical way—focused on real use cases that improve day-to-day productivity and reduce manual work.

Dynamics 365 Roadmap & Strategy

We define a clear roadmap based on your business priorities, helping you roll out the right features in phases and get better value from your Microsoft investment.

Legacy Application Modernisation

We replace spreadsheets and outdated systems with structured Dynamics 365 or Power Platform solutions, improving data quality, control, and team collaboration.

Custom Dynamics 365 Development

We build tailored extensions and applications on Dynamics 365 to support business processes that standard modules don’t fully cover.

Proof of Concept (PoC)

We create quick, focused prototypes to test ideas before full implementation—so you can validate business fit and reduce risk early.

Cloud Migration & Modernisation

We move legacy Dynamics CRM or AX systems to the cloud and upgrade environments to improve performance, security, and scalability.

Dynamics 365 Integration Services

We connect Dynamics 365 with ERP systems, third-party tools, and internal platforms using APIs, Azure services, and Power Platform for smooth data flow.

Data & Analytics (Power BI & AI)

We bring your data together with Power BI and Azure to give clear, real-time insights that support better operational and financial decisions.

System Health & Risk Assessment

We review your current setup to identify performance issues, risks, and areas that need improvement based on best practices.

Dynamics 365 Upgrades

We upgrade older versions to the latest Dynamics 365 releases, ensuring better functionality, security, and long-term support.

Support & Managed Services

We provide ongoing support, monitoring, and continuous improvements to keep your system stable and aligned with business needs.

Power Platform & Low-Code Solutions

We build lightweight apps and automate workflows using Power Apps and Power Automate to reduce manual effort and speed up processes.

Real-World Use Cases of Microsoft Dynamics 365 Solutions

Financial Process Automation

Automate financial reporting, budgeting, and compliance using Dynamics 365 Finance to improve accuracy and reduce manual work.

Supply Chain Visibility

Gain real-time visibility into inventory, procurement, and logistics with Dynamics 365 Supply Chain Management.

Customer Support Optimization

Improve customer service with AI-driven case management and omnichannel engagement using Dynamics 365 Customer Service.

Field Service Management

Schedule technicians, track service requests, and enable mobile workforce productivity with Dynamics 365 Field Service.

Business Operations for SMBs

Unify fin Unify finance, sales, and operations with an integrated ERP using Dynamics 365 Business Central.

HR & Workforce Management

HR & Workforce Management

Unify employee management, performance tracking, and HR processes with Dynamics 365 Human Resources.

Marketing Campaign Automation

Create personalized campaigns, automate customer journeys, and measure engagement with Dynamics 365 Marketing.

Customer Relationship Management

Track leads, manage opportunities, and improve sales performance with intelligent CRM capabilities in Microsoft Dynamics 365, helping teams close deals faster and build stronger customer relationships.

Streamline Operations with Dynamics 365 Automation

Reduce manual work, eliminate errors, and boost efficiency. Our Dynamics 365 implementation services automate workflows across finance, supply chain, and customer management.

How Dynamics 365 Architecture Works

Microsoft Dynamics 365 is built on a cloud-based architecture that connects ERP and CRM applications into a single, unified system.

Unified Data Platform

Dynamics 365 uses Microsoft Dataverse to centralise data across finance, operations, sales, and customer service—ensuring consistency and eliminating silos.

Modular Applications

It includes applications like Finance, Supply Chain, Sales, and Customer Service, which can work together or independently based on business needs.

Integration Layer

Dynamics 365 integrates with other systems using APIs, connectors, and Azure services—enabling real-time data flow across ERP, CRM, eCommerce, and legacy platforms.

Analytics & Security

With Power BI and Azure, provide real-time insights, automation, and enterprise-grade security with role-based access and data encryption.

Our Process as a Microsoft Dynamics 365 Implementation Partner

Designed to reduce risk, accelerate deployment, and ensure long-term scalability.

Discovery & Assessment

We begin by understanding your business processes, challenges, data, integrations, and goals. This helps us shape a solution blueprint aligned with industry best practices.

Solution Design

Our Microsoft Dynamics 365 experts translate your requirements into a future‑ready design using Microsoft’s proven frameworks. We prioritize standard functionality to reduce customization and lower total cost of ownership.

Build & Configure

We configure Dynamics 365 to match your business needs, integrate critical systems, and set up workflows, security, and reporting using scalable cloud architecture.

Customization & Integrations

Where needed, we build light customizations and integrate with ERP, e‑commerce, PLM, WMS, or other enterprise systems.

Data Migration & Validation

Clean, accurate data is essential. We migrate historical and master data, validate accuracy, and ensure everything is structured for reliable insights and reporting.

Testing & User Training

Your teams get hands‑on practice with detailed testing cycles—UAT, functional tests, and scenario walkthroughs—followed by tailored training sessions to drive adoption.

Go-Live & Stabilization

We manage a smooth transition to production with hypercare support, monitoring, and issue resolution to ensure business continuity from day one.

Ongoing Optimization & Support

Post go‑live, we provide managed services, continuous improvement, optimization, and roadmap guidance so your Dynamics 365 environment keeps delivering value.

Industries We Serve with dynamic 365 partner Services
Australia

Improve Customer Engagement with Dynamics 365 CRM

Deliver personalized experiences and gain actionable insights. Our Dynamics 365 experts help implement customer service, sales, and marketing solutions tailored to your business.

Integration with Microsoft Ecosystem & Existing Systems

Dynamics 365 works best when connected with your broader business systems. We integrate Dynamics 365 with Microsoft tools and third-party platforms to create a unified, real-time data environment across your organisation.

Why We Are a Top Certified Microsoft Dynamics 365
Partner in Australia

As a trusted expert in Microsoft Dynamics 365 solutions, we deliver measurable results through proven expertise, Dynamics 365 certified consultants, and successful project delivery.

Why Businesses Choose Dynamics 365

“Compared to traditional ERP systems or platforms like SAP and NetSuite, Dynamics 365 offers tighter integration with Microsoft
tools, faster deployment, and greater flexibility for mid-market businesses.”

Got questions? We have answers!

1. How do Dynamics 365 partners help businesses implement ERP and CRM systems?
Accordion-Arrow

Dynamics 365 partners help businesses plan, implement, and customize ERP and CRM solutions based on their operational needs. They manage system configuration, data migration, integrations, and deployment to ensure the platform supports finance, sales, customer service, and supply chain processes effectively.

2. How long does a Dynamics 365 implementation take?
Accordion-Arrow

The timeline for a Dynamics 365 implementation typically ranges from 8 weeks to several months, depending on the project scope, number of users, system integrations, and customization requirements. Smaller deployments may take a few weeks, while enterprise implementations may require a longer rollout.

3. What is included in Dynamics 365 implementation services?
Accordion-Arrow

Dynamics 365 implementation services usually include business analysis, solution design, system configuration, customization, data migration, third-party integrations, testing, deployment, and user training. These services ensure the platform is aligned with business workflows and operational goals.

4. What does a Dynamics 365 consultant do?
Accordion-Arrow

A Dynamics 365 consultant analyzes business processes and designs solutions using Dynamics 365 applications. They configure modules, customize workflows, manage data migration, and guide businesses through implementation to ensure the system improves efficiency and supports strategic goals.

5. How do Dynamics 365 consulting services help businesses?
Accordion-Arrow

Dynamics 365 consulting services help organizations optimize business operations by implementing ERP and CRM solutions tailored to their needs. Consultants identify process improvements, automate workflows, integrate systems, and enable data-driven decision-making across departments.

6. How much does Dynamics 365 implementation cost?
Accordion-Arrow

The cost of Dynamics 365 implementation depends on several factors, including project complexity, number of users, required modules, integrations, customization needs, and migration requirements. Businesses typically receive a tailored pricing estimate based on their specific implementation scope.

7. How does Dynamics 365 integrate with existing systems?
Accordion-Arrow

Dynamics 365 integrates with existing systems using APIs, pre-built connectors, and Microsoft Azure integration services. It enables real-time data flow between ERP, CRM, eCommerce platforms, and legacy systems, ensuring all business applications work seamlessly together.

8. What industries benefit most from Dynamics 365?
Accordion-Arrow

Dynamics 365 is widely used across industries such as manufacturing, retail, distribution, professional services, and education. It is especially valuable for businesses looking to unify operations, improve visibility, and scale efficiently with integrated ERP and CRM capabilities.

9. How secure is Dynamics 365 for Australian businesses?
Accordion-Arrow

Dynamics 365 is built on Microsoft Azure, offering enterprise-grade security including data encryption, role-based access control, and compliance with global standards. It supports data protection requirements relevant to Australian businesses, ensuring secure and reliable operations.

10. How does Dynamics 365 compare to SAP or NetSuite?
Accordion-Arrow

Dynamics 365 offers strong integration with the Microsoft ecosystem, making it ideal for businesses already using Microsoft tools. Compared to SAP and NetSuite, it provides a more flexible and user-friendly platform with faster deployment and seamless integration across ERP, CRM, and analytics solutions.

You cannot copy content of this page

Book Your Free Consultation Today

Have questions about software development process? Join us for a complimentary consultation.

Get Estimate !

Get Premium app development at a price that fits your budget. Discover flexible pricing options designed to meet your needs.

handsome-young-man-working-laptop-typing-freelance-job-online 1
Book Demo!

Book a personalized demo to discover how our software products have helped 200+ customers streamline operations and enhance efficiency.